Right of Withdrawal

(1) When concluding a distance selling transaction, customers generally have a statutory right of revocation, about which Overkill will inform you in the following in accordance with the statutory model. The exceptions to the right of revocation are regulated in clause (4). Clause (5) contains a sample revocation form.

Consumers have a right of withdrawal within 14 days.

(2) Right of revocation
You have the right to revoke this contract within fourteen (14) days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

To exercise your right of revocation, you must inform us (Overkill GmbH, Köpenicker Str. 195 A, 10997 Berlin, Germany, service@overkill.de, telephone: +49 30 698 183 79) by means of a clear declaration (e.g. a letter sent by post or e-mail) of your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory.

To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

(3) Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us or to Overkill GmbH (Aufgang W. 2. OG) Wolfener Str. 36, 12681 Berlin immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

(4) The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
  • Contracts for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after supply.
  • Contracts for the supply of newspapers, periodicals or magazines other than subscription contracts.

(5) Model revocation form
If you want to cancel the contract, please fill out this form and send it back to Overkill.

To:

Overkill GmbH
Köpenicker Str. 195a
10997 Berlin

or

service@overkill.berlin

 

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in case of communication on paper)
  • Date

(*) Delete as applicable.